Would definitely recommend for a weekend adventure

Comfortable room, friendly staff, with a convenient location right near many attractions, and the continental breakfast was a delightful start to each day as well as the refreshing swimming pool to unwind in after a day of exploring.

Everything was superb.

A Great Stay Despite Minor Hiccups!

I enjoyed a memorable three-night stay at this hotel. The on-site restaurant offered delicious Mexican cuisine for all meals, and the beautiful terrace views made my dining experience even better. Perfect for exploring nearby waterfalls, but pack your own towels just in case!

i recently stayed at this hotel during my trip to ciudad valles, and it exceeded my expectations. the stunning natural surroundings and breathtaking waterfalls nearby were perfect for relaxation. the hotel’s terrace offered an amazing view that made my stay even more enjoyable.

the air conditioning was not working.

The hotel is set in a stunning area surrounded by breathtaking natural beauty. The kids loved the various activities available, especially the nearby waterfalls that provided plenty of adventure and fun. We really enjoyed our spacious junior suite, perfect for our large family.

My kids wished there were more family-friendly activities on-site. It would be great to have better entertainment options for children.

Great stay with amazing views!

The hotel is super close to some stunning waterfalls, which made my stay so enjoyable. I had the chance to chill out on the terrace and take in the beautiful views. Just wish the Wi-Fi was a bit better, though. The breakfast was pretty solid too!

The location was convenient, just a short

walk to the main attractions. The staff was friendly, but the room could use better maintenance. The air conditioning struggled to keep up with the heat, which was uncomfortable at times. Overall, a decent stay but with room for improvement.

The hotel offered excellent meeting facilities, including a spacious conference center that met my business needs. The staff was attentive and responsive, assisting me promptly with any requests. The location is convenient for business travelers, close to local amenities.

Some amenities appeared dated and in need of maintenance.

I had a great stay with a huge comfy bed and delicious breakfast options that were just so tasty! However, the internet connection was really poor, making it tough to plan our adventures.

I appreciated the beautiful natural surroundings, especially the breathtaking waterfalls nearby. The terrace provided a lovely spot to relax and enjoy the view, and the hotel was accessible, making it easy for seniors to navigate its areas comfortably.

Some amenities need better maintenance.

The experience was disappointing, primarily due to the constant unpleasant odor in the room reminiscent of a restroom. Delays in maintenance responses were frustrating, such as the hour it took to address water accumulation in my room. The icing on the cake was having to resort to using dirty towels after being told no clean ones were available. On a positive note, I did enjoy the gyu-don dishes offered during my stay, and the staff did eventually find a missing shirt after some persistence.